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We had an unusual wood floor and location, but wanted to run with the idea and add and repair, sand, stain and seal. it wasn’t in the greatest shape, but did what we could to keep the rustic look. We intended to do most of the work ourselves, but sanding is best left to professionals. I called a few local places and after 2 minutes they weren’t interested in the job. Then I called The Wood Floor Store. Jan answered and Tom was nearby and took over the call. At first I thought this call was going the way of the others, but then Tom realized I wasn’t a flake and agreed to come out and take a look. Again, this was an unusual installation. We agreed on a price, gave them a call when we were ready, and the next week (yesterday) James sanded the floor. It is absolutely beautiful and exactly what we wanted. I will be staining and sealing starting tomorrow, and can’t wait to have our rustic billiard room finished by July 4th. A heartfelt THANK YOU to the whole crew, but particularly Tom for hearing me out enough to come and take a look, and James for unparalleled skill with the German floor sander 😉 J Luzar