I cannot say enough about Tom and his staff. They are accommodating on scheduling, show up on time, and are conscientious about the quality of the work they do. Most notable is that we had an issue with our reinstall and they went above and beyond to work with me to resolve it. The staff (Chris) was always responsive and Tom, the owner came out twice to make sure the issue was resolved satisfactorily. In this day and age, he and his staff epitomize what it means to be a top-notch service provider.
The wood floor store was great to work with. I was having a room of my house redone and need to match the floors in the rest of my house. I walked into the store and within minutes they were able to find the matching floor. They came to my house to measure what was needed and they did that same day. That was amazing!! The guys who put my floor down did a great job. Very professional, great craftsmanship and my new floor is beautiful. Kathy from the store kept in touch with me at every step and was a pleasure to work with. This was a great experience!!
We are very pleased with the results from the renewal of our hardwood floors. The work was completed on time, in a professional manner, and at the price quoted. Tom, Kathy, and Jan were knowledgeable and great to work with We highly recommend The Wood Floor Store for your flooring needs!
LOUIS AND PAT S
We are very pleased with our Mirage Wood Floor purchase from the Wood Floor Store. There is a wide variety of flooring to choose from and once the selection is made, Jan and Kathy are very professional and helpful in getting information to you. We highly recommend purchasing wood flooring at the family-owned Wood Floor Store if you want complete satisfaction.
THANK YOU SO MUCH FOR THE DIRECTION AND INSTALLATION OF A NEW WOOD FLOOR IN OUR LANDINGS RESIDENCE BEDROOM. WHILE WE WERE IN NEW HAMPSHIRE.. VIA PHONE AND EMAIL JAN ASSISTED US WITH THE FLOORING TYPE AND HAD THE MANUFACTURER SEND US SAMPLES FROM WHAT WE CHOSE.. SINCE WE WANTED THE NEW FLOOR INSTALLED BEFORE RETURNING TO FLORIDA, TOM AGREED TO MAKE THE INSTALLATION IN OUR ABSENCE. . I HAD GREAT CONFIDENCE IN TOM SINCE , AGAIN IN OUR ABSENCE THE YEAR BEFORE , HE AND HIS CREW REFINISHED THE ENTIRE WOOD FLOOR IN THE SAME HOUSE .. IT'S SUCH A PLEASURE TO WORK WITH A FAMILY BUSINESS THAT IMMEDIATELY FOLLOWS THROUGH IN A HIGHLY PROFESSIONAL AND DEPENDABLE MANNER.
Dear Tom and Jan, Thank you all so much for your excellent services. Tom, you and your team are true craftsmen who take pride in a well done job. The outcome speaks for itself. Jan I appreciate you always being available to get information to us in a timely manner. Thank you! Hal Haeing
We had an unusual wood floor and location, but wanted to run with the idea and add and repair, sand, stain and seal. it wasn't in the greatest shape, but did what we could to keep the rustic look. We intended to do most of the work ourselves, but sanding is best left to professionals. I called a few local places and after 2 minutes they weren't interested in the job. Then I called The Wood Floor Store. Jan answered and Tom was nearby and took over the call. At first I thought this call was going the way of the others, but then Tom realized I wasn't a flake and agreed to come out and take a look. Again, this was an unusual installation. We agreed on a price, gave them a call when we were ready, and the next week (yesterday) James sanded the floor. It is absolutely beautiful and exactly what we wanted. I will be staining and sealing starting tomorrow, and can't wait to have our rustic billiard room finished by July 4th. A heartfelt THANK YOU to the whole crew, but particularly Tom for hearing me out enough to come and take a look, and James for unparalleled skill with the German floor sander ;-) J Luzar
Tom and Kathy, What a pleasure working with you. You all made a bad situation so much better. You’re a #1 Company, and I’ll spread the word. Thank you,
Debbie and Ray Bickle
Highly recommend The Wood Store. Tom & Kathy are great people and care about their customers. The installation process went smoothly and the floor looks amazing. The first floor was installed 10 years ago and looks the same as the day it was installed.
Kris and Wilson
Very Satisfied! Thank you to all of the Staff at the Floor Doctor. From the moment we stumbled into the Wood Floor Store after having some oriental rugs cleaned, Tom, Kathy and Jan were very patient and professional with our anxieties in having our floors refinished. What a great job Tom, Mark, and Todd did with our beautiful pecan floors. They are very competent craftsmen and definitely can be trusted with their experience and knowledge of wood flooring. They were punctual and efficient with our time schedule, as well. What a great find! We will be happy to recommend The Wood Doctor!
Barbara and Bob M
This is just a note to say how pleased we were with the work done by The Wood Floor Store. The staff was courteous, efficient and knowledgable and made the job very easy for us.
K + M Sandin
Thank you to everyone at The Floor Doctor. Mark has done an unbelievable job. His patience, attention to detail and craftsmanship are second to none! Your company has exceeded our expectations. We cannot tell you enough how appreciative we are of your help.
My husband and I did a fairly extensive remodel to home recently and we used The Wood Floor Store for the flooring. We couldn't be happier. From the selection process to the installation, everyone involved in the process was professional, knowledgeable and skilled. I would definitely use The Wood Floor Store again and would highly recommend them to anyone who needs new flooring.
I would recommend this company in a heartbeat to anyone interested in a beautiful wooden floor. The company is everything you want in a professional organization that specializes in wooden floors. The staff and crew is highly knowledgeable with many years of experience. They arrive on time, are careful and very capable in every aspect of the installation/repair, and upon departure they clean up and make sure to not overlook the smallest of detail. They are meticulously careful to protect your existing wooden floor. They go above and beyond to satisfy their customers.
Very easy to work with and professional! They did a great job replacing my water damaged floor. I would definitely use them again! - D. Perlin
Tom, Mark and Todd were amazing! Once again they have fixed a problem area to look like new again.You are the best! Thank You - JeriLynn Towsley
I was in the process of selling my condo when I had some damage to my hardwood floors. I needed the repairs done as soon as possible so I could continue showing the unit to potential buyers. Everyone from Tom, the owner, to Jan in the front office, to Mark and Todd, the installers, understood my dilemma and was able to rearrange schedules to get the job done quickly. Not only was the service outstanding, the quality of the work was of the highest quality. I would definitely recommend The Floor Doctor to anyone! - Richard Spears
THE BEST floor store in Sarasota! They have done 5 gorgeous rooms in our home...all beautifully installed, high quality, durable...AND...they are the nicest people on Earth!
We recently had The Wood Floor Store put wood down in 4 of our bedrooms. The team was very professional, efficient, and qualified. Jan was an amazing sales associate and helped us make the right selection for our home. She was personal and made us feel very confident on our selection. Mark and Todd were fantastic installers and the floors turned out great. Tom, the owner, personally came to our home many times to insure we were happy and the job was going smoothly! WELL DONE TEAM WOOD FLOORS! - June and Barry Saltzman
One year after my engineered floor of European Oak was laid down by another contractor, I discovered a de-lamination in a very critical area of my home.
I contacted the manufacturer in California and they advised me to contact a certified NWFA company. I was led to The Floor Doctor in Sarasota, Florida. Not only were they courteous, they completely understood that our daughter was to be married in our home in short order.
The repair was complex in that it required cutting the tongue off of the new piece and fitting it precisely into the existing pattern. I came home from a trip and the repair was completed like it never even happened.
Jan, who coordinated and ran the repair was so nice to work with and understood my situation completely without me having to explain a thing. Within days of the manufacturer sending the replacement piece, THE FLOOR DOCTOR was in my home affecting a most professional repair.
I am so grateful for their work and would recommend anyone in our area who needs wood floor installation or repair to THE FLOOR DOCTOR.
Thank you genuinely for your expceptional and timely work.
Jeff Giacinti Contracting
Tom and Kathy have installed new wood floors on many homes that I have built and remodeled., including my own home. I highly recommend The Wood Floor Store to all contractors and home owners. They have always installed a perfect floor at a good price with very friendly installers. Thank you Tom and Kathy.
M & B Pennington
We are extremely pleased with our new engineered hardwood flooring. The Wood Floor Store's inside sales assistance, scheduling, installation and workmanship were all first class. Mark, who did our installation, did a phenomenal job. We could not be happier with the finished product.
M & C Landis, Sarasota, FL
We purchased an older home with hardwood floors that needed TLC. Our concerns about finding the right company to address our various issues (repairs,refinishing and new flooring) were relieved when Tom came out to "take a look." His knowledge and assuring manner relieved our concerns as we felt we found the right "expert" to help us. Repairs included lacing in recovered pieces to match old flooring. All existing wood floors were then sanded and stained to match new Mirage Engineered oak flooring. Everyone with whom we dealt (owners, showroom personnel and installers) were friendly, professional and very knowledgeable about wood types, characteristics and application for various floors. Our floors are beautiful. We would highly recommend Tom & Kathy and their team for your wood floor work.
We have just had Mirage Engineered hardwood floors installed by The Wood Floor Store. They look magnificent! Their workmanship, their personal attention and professionalism are exemplary. They finished the project right on time, which was crucial for me. I would most definitely recommend them, and will use them again myself.
I had laminate flooring installed by the Wood Floor Store in the open-space area covering my living room, family room, and office. The work was completed in three days and looks gorgeous! The workers were professional, courteous, and left the area cleaner than they found it. They also applied floor protectors to all of my furniture's legs and put all the furniture back in place. I am extremely happy with this company and would not hesitate to use them again for any future needs.
G & M Peretz
Thanks to everyone at the Wood Floor Store for making our new home floors look wonderful. Mark and his guys are professional, easy to work with and very talented. Please use us for any referrals or testimonials. We'll be happy to sing your praises. - Great Job!
The Floor Doctor installed wood floors in 3 different condos for us. Each exceeded our expectations in quality of materials and professionalism of the sales staff (Jill) and installers (headed-up by Mark). The high level of service from the time we stepped into The Wood Floor Store, to the time we stepped onto our new wood floors is exemplary. We couldn't be happier with the owners (Kathy & Tom), the staff and the products that they sell. Kudos to The Floor Doctor!
I want to send a quick note to tell you how much I am impressed with your company. The job that Mark just completed was done very well. He arrived at the time you indicated and immediately went to work. Mark is a wonderful representative for your company. His work was very neat, the job was very well done, and he is a hard worker. He cleaned up beautifully before he left. It was a pleasure.
Can’t say enough about the service and workmanship we received from The Floor Doctor. Tom came out to our home to take a look a job started by another person who had done a terrible partial install and left before the job was completed. Tom didn’t bash the previous work but did point out areas that were of concern and areas that would be a problem for us. He sent his crew out and in just a few days, they repaired, replaced, installed and cleaned up the mess that was left behind by the previous installer. Their work IS TOP NOTCH! They take pride in their work, are very friendly and addressed all of our concerns and issues. If you need anything in regards to wood floor installs, wood floor repairs or cleaning THIS IS THE COMPANY FOR YOU! Thank you again Tom and your crew.
Mary and Len Donais
"Our new wood floors look amazing and we couldn't be happier with the finished product. We are grateful to Kathy for helping us navigate through and understand the pros and cons of the large selection of flooring on the market today. With her help, we found just the right solution for our tastes and pocket book that couldn't be found at any of the big box stores. We also appreciate Tom's direction to his crew to take the time needed to do the best possible installation rather than rushing to the next customer. The installation crew were professional, knowledgeable and courteous. They were patient with our many questions about the installation process and how they would contend with some interesting challenges given our complex floor layout. They used state of the art tools, adhesives and methods, and made sure the dust was contained as much as possible with temporary walls of plastic sheeting and tape on kitchen cabinets. They cleaned everything up each day and left the area spotless when the job was complete. We highly recommend using The Wood Floor Store for anyone considering a new wood floor." If you want exceptional looking wood floors, this is the company to use."
Absolutely fantastic! Literally nothing bad to say. They were on time, professional, finished the job when they said they were going to finish it, did great work, and the price was very fair. I will most certainly use them again and would definitely recommend them to friends.
We are very pleased with all aspects of our dealings with the Wood Store. The help we received in choosing the product; the courtesy of the installers; the efficiency, care and cleanliness of their work and most especially the finished product. We highly recommend them from A to Z.
Bill & Diane Poole
My wife and I are thrilled with our hardwood floors which were installed by the team at The Wood Floor Store. They installed wood floors in all 3 bedrooms and the office .... it turned out beautiful! Tom & Kathy run the family business extremely well with attention to quality, schedule and the least disruption possible. Thanks for making us feel valued as your customer ..... please feel free to use us as a reference anytime!